My Storefront Is Not Showing My Changes

Sometimes a recent change may not appear immediately on your storefront.

If you have updated a product, store information, or another setting and cannot see the change, try the following steps.

1. Make sure your changes were saved

Return to the relevant section of your dashboard and confirm that your changes were saved successfully.

For products, make sure you completed the save process before leaving the page.

2. Refresh your storefront

Open your storefront and refresh the page.

If you are using a phone, you can close and reopen the page before checking again.

3. Check the correct storefront

Make sure you are viewing the correct storefront link.

You can find your storefront link from your Tovend dashboard and use it to open your store directly.

4. Check your internet connection

A slow or unstable connection can prevent the latest version of your storefront from loading correctly.

Try refreshing the page when your connection is stable.

5. Check from another device

If the change still does not appear, open your storefront from another browser or device.

This can help determine whether the issue is specific to your current browser.

Still not showing?

If your changes were saved successfully but still do not appear on your storefront, contact Tovend Support with:

• Your storefront link
• What you changed
• When you made the change
• A screenshot of the issue, if possible

Our support team can help you investigate the problem.